Privacy Policy

Privacy Policy
Effective Date: Jan 28 2025

This Privacy Policy describes how C5 Productions LLC (“Company,” “we,” “our,” or “us”) collects, uses, and protects the personal information of visitors to our website ([Your Website URL]) and participants in our rock-collecting tours. This policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
By using this website or purchasing services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information from you:
a. Information You Provide Directly

• Name, email address, phone number, and payment details when booking a tour.

• Responses submitted via contact forms, waivers, or newsletters.

b. Information Collected Automatically
When you visit our website, we may collect certain information automatically, including:

• IP address.

• Browser type and operating system.

• Pages you visit and actions you take on the website.

• Cookies or similar tracking technologies.

c. Sensitive Information
We do not knowingly collect or process sensitive personal information (e.g., Social Security numbers, medical information).
2. How We Use Your Information
We use your personal information for the following purposes:

• To process payments and confirm bookings.

• To send email notifications, including tour reminders, newsletters, and updates.

• To improve our website, services, and customer experience.

• To comply with legal requirements or enforce our Terms and Conditions.

We will not sell or share your personal information with third parties for marketing purposes.
3. Sharing Your Information
We may share your personal information in the following circumstances:

• Service Providers: With third-party vendors who assist with payment processing, website hosting, or email marketing (e.g., PayPal, Wix, or Mailchimp).

• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

• Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to a new owner.

4. Your Rights Under the CCPA
If you are a California resident, you have the following rights regarding your personal information:

• Right to Know: Request details about the personal information we collect, use, and share.

• Right to Delete: Request the deletion of your personal information, subject to legal or operational exceptions.

• Right to Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information).

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience. You can manage or disable cookies through your browser settings. Disabling cookies may limit your access to certain features.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing personal information.
9. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our website constitutes your acceptance of any changes.